Frequently asked questions
Frequently asked questions:
To get a quote for flight send us an email at support@bookmytrip.co.nz.
Please ensure to confirm your flight reservations 72 hours prior to departure by contacting the airline directly.
If you want to make any changes in your booking then go to Contact Us page and fill in the details in the form which appears. Click on submit button. Your request will be acknowledged and the query will be resolved by our travel expert.
You can also mail us at support@bookmytrip.co.nz for date change & refund respectively.
Someone from our team of travel expert will address your query within 48 hours in between Mon-Fri.
You can use one the following mode of payments to pay for your flight charges :
- Credit card: We only accept New Zealand issue credit cards.
- Credit Card fee: Master card & visa card incur a fee of 2% and American Express incurs a fee of 4%.
No, you can’t book a ticket for the travel originating outside New Zealand.
Difference airlines have different criteria for baggage allowance. It is always advisable to confirm it before you book your ticket. You are advised to check with our Travel consultant regarding baggage allowance before you purchase your ticket or you can also check the baggage allowance on your e-ticket copy.
A cost for extra baggage can be paid at the airport as well, but it is cheaper to pay at the time of booking itself.
Many airlines allow you to check-in on-line for their flight which saves your time at the airport. You need to go to the airline’s website to check-in on-line and print your boarding pass. If your airline does not allow you for online check-in, then you have to do the check-in at the Airport.
For domestic flight, it is recommended that you arrive 90 minutes prior to the departure time.
For International Flight, it is recommended that you arrive 3 hours prior to the departure time.