FAQ

Frequently asked questions:

To get a quote for flight send us an email at support@bookmytrip.co.nz.

Please ensure to confirm your flight reservations 72 hours prior to departure by contacting the airline directly.

If you want to make any changes in your booking then go to Contact Us page and fill in the details in the form which appears. Click on submit button. Your request will be acknowledged and the query will be resolved by our travel expert.

You can also mail us at support@bookmytrip.co.nz for date change & refund respectively.

Someone from our team of travel expert will address your query within 48 hours in between Mon-Fri. 

You can use one the following mode of payments to pay for your flight charges :

  • Credit card: We only accept New Zealand issue credit cards.
  • Credit Card fee: Master card & visa card incur a fee of 2% and American Express incurs a fee of 4%.

No, you can’t book a ticket for the travel originating outside New Zealand.

Difference airlines have different criteria for baggage allowance. It is always advisable to confirm it before you book your ticket. You are advised to check with our Travel consultant regarding baggage allowance before you purchase your ticket or you can also check the baggage allowance on your e-ticket copy.

A cost for extra baggage can be paid at the airport as well, but it is cheaper to pay at the time of booking itself.

Many airlines allow you to check-in on-line for their flight which saves your time at the airport. You need to go to the airline’s website to check-in on-line and print your boarding pass. If your airline does not allow you for online check-in, then you have to do the check-in at the Airport.

For domestic flight, it is recommended that you arrive 90 minutes prior to the departure time.

For International Flight, it is recommended that you arrive 3 hours prior to the departure time.

To make a booking: Log into BookMyTrip. co.nz. Enter your origin and destination cities, travel dates and number of passengers.

Enter-in your travel details using the search tool on homepage. Filter results according to preferences, such as price, duration and airline. Select the flight that is most appropriate for you and make payment.

Passengers can now book Air New Zealand flights direct with BookMyTrip. co.nz and select the airline while you search.

Emirates flights can also be booked on BookMyTrip. Just type in your travel information and select Emirates from the dropdown.

BookMyTrip has some good flight prices.

The ideal site differs depending on personal preferences and requirements. BookMyTrip is a solid pick for Kiwi travelers.

To take advantage of BookMyTrip’s low cost flights, simply ensure off peak times, such as mid-week and if possible book in advance to save even more on your trip.

For International Booking, you follow these process:

  • Fill in your departure and destination cities.
  • Select international travel dates.
  • Find the flight that suits you best!
  • Complete the payment process.

To book domestic flights in NZ, simply enter the cities and dates you would like to fly between into the booking tool. Filter the results to find the best fit.

BookMyTrip does have cheap fares for domestic flights. Also, try fare compare sites and booking at slow times to get the best prices.

Here is how to get cheap flights from NZ to somewhere else:

  • Search around for prices on flying or BookMyTrip.
  • Create fare alerts to track price drops.
  • Be open to changing your travel dates and destinations.
  • Think about transfers and if they will save money.

Tips to book cheap flights:

  • Make sure to book flights in advance, especially for international travel.
  • Travel outside of peak times of year.
  • Register for fare alerts and newsletters.
  • Look into alternative airports; be flexible with dates.

Or contact our customer support directly